We handle planning,
editing and writing for jobs ranging from straightforward
operations manuals to business process manuals thousands of pages long. Our other services in this area include photo shoots,
research and interviews, and creation of text for websites.
Manuals magnify the added-value of systems
No matter how wonderful a developed system is, it loses
much of its appeal if it is difficult for the end user
to master. Arc Communications believes that it is no exaggeration to
say that a product or service is not complete until
there is an easy-to-understand manual for the user.
We provide comprehensive support for the creation of
manuals that meet the various needs of users by reliably
ascertaining the target user profile in order to undertake
processes that are as close to the end user as possible.
"We don't even know what to start with in the manual."
"We're in a bind because we have so many inquiries from
"The system is being modified so we are forced to make
revisions, but we are unable to respond."
"Our employees don't have time to create a manual."
If you are faced with worries like these, please don't
hesitate to contact us for a consultation. Our highly
experienced lead editors will no doubt be able to provide
a solution to your problems.
Three Characteristics of Arc
Broad-ranging competency of a company that itself engages in systems integration
It is impossible to develop a text that is easy to understand for users without a deep understanding of
the product's features, functions and processes. A
thorough understanding of work processes and systems
is a must. With a systems integration business, Arc Communications
has resident staff who are always fully versed in
cutting-edge technology, and they provide support for projects in a myriad of ways.
Ample experience in large-scale projects
For large-scale projects that exceed 1000 pages, there
are often multiple writers and multiple clients involved.
Plans and specification sheets for writing work on
the manual become essential to making progress on
the job with a common awareness among all project
members. Process management is also important in order
to minimize the impact of repeated system changes.
With their knowledge and experience, the lead editors
at Arc Communications will push jobs forward in line with client
requirements based on unerring judgment.
Thoroughgoing document services
With our additional proficiency
in document services, Arc Communications can provide total solutions-from
document management to creation of materials for printing
and digital distribution. On-demand printing, offset
printing, distribution in a digital format: all are
possibilities. Clients are also free to let us handle
the storage of inventory. Only the necessary number of copies are delivered, saving on the space and labor
required for inventory management.
targeted operations manual for a commercially available
package of graphics software.
- E-commerce software installation and operations
manual for information systems departments.
- Business process manual for a major electronics
manufacturer's financial, distribution and other
- Business process manual for employees at the sales
outlets of a major distributor.
Estimates are free of charge, so please contact us at your convenience.